Despite being the brand which provides the users with highly effective as well as efficient printers there are times when their devices come across glitches which tend to irritate the users. One such issue is when the Brother Printer goes offline. In such a situation the users are not able to work on his/her print jobs. One thing that the users must understand is that there are two kinds of printers that users can use. One is the wired printer whereas the other is the wireless printer. So the process of solving the connectivity issue with these different types of printer would be different. Apart from the other reason for this issue could be a printer driver issue.
While using either type of the printer, if the device is not connected properly to your system you could then encounter the Printer going offline issue. On the other hand, if the printer driver which is installed in your system is outdated, this could also cause the issue. Users can always connect with the Brother Printer Customer care number to know more about this problem that they might be facing.
Effective solutions for the problem of Brother Printer Offline
The steps that you can undertake to solve this problem has been stated below:
Step 1: Check the power source
If you see that there is no response on the printer’s screen, this might be because of a power failure. You would then have to check the power socket that your printer is plugged into. Check whether the device is receiving enough power to function properly.
Step 2: Check all the connections
Once you have checked the power source, you would then have to check for any connectivity issue. If you are using a wired printer, then check the USB connection of the printer and the PC. Make sure that all the cables that you are using to connect are in good shape and condition. If you are using a wireless printer, double check if the IP address is correct or not.
Step 3: Set Brother Printer as your Default Printer
It would be ideal for you to set Brother Printer as your default printer. If you have more than one printer, then it could arise authentication issues. The process to set brother printer as your default printer is as given below:
- Navigate to the control panel and the access the ‘Device and Printer’ option which can be found under the option of ‘Hardware and Sound’.
- You would then have to delete all the printer jobs from the list and then set the Brother Printer as Default. You must keep in mind that before you set the printer as your default you would have to stop all the running process of the printer.
If you accurately follow the given steps, you would effectively be able to solve the issue of your Brother Printer being offline. If you face any discomfort while following the steps that have been given, then you can efficiently connect with the Brother Printer technical support number and avail the professional assistance that they would provide you.